Delivery

Christmas Delivery Information

To receive your order in time for Christmas, please order in line with the below timings:

UK Mainland

Standard Delivery: Order by Thursday 18th December, 2pm
Next Day Delivery: Order by Friday 19th December, 2pm 

Scottish Highlands, Isle of Man, Channel Islands, Ireland, Germany, Spain, Denmark & Malta

Monday 15th December, 2pm

USA & Australia

Order by Monday 8th December, 2pm

Important Information

Orders placed after above dates are not guaranteed to arrive before Christmas.

Orders placed before midday on 24th December will be dispatched but not processed by the courier until Friday 27th December.

No orders will be processed between 24th December (after 12pm) and 28th December, or on 1st January.

Please note there may be delivery delays during the festive period due to high courier volumes.

Orders are usually despatched within 24 hours. 

Should any delays occur, you will be notified within 48 hours of placing your order. 

Orders are NOT processed on Saturdays, Sundays and UK Bank Holidays. 

Orders Over £50 – FREE Standard Delivery ( Excludes Highlands and Islands of Scotland * )

Orders under £50 - £3.95 (3-5 working days)

Next Working Day Delivery - £5.95

* Highlands and Islands of Scotland - £6.50 Standard Delivery  (3-5 working days)

Isle of Man / Northern Ireland / Channel Islands - £6.95 Standard Delivery (3-5 working days)

Northern Ireland Orders Over £80 - FREE Standard Delivery  (3-5 working days)

All standard deliveries are 3-5 working days.

For next-day delivery Monday to Friday, place your order before 2pm ensuring you have selected the Next Working Day delivery option during the checkout process. Next-day guarantee excludes weekends and bank holidays. Any orders placed after 2pm Friday will be delivered on the following Tuesday. Any orders placed on a Monday Bank Holidays will be delivered on Wednesday.

Where We Ship
We ship throughout the UK, Isle of Man, Channel Islands, Ireland, Germany, Spain, Malta, Denmark and USA. Customers from Jersey may face local charges on importation.

International Shipping includes:

 
Our Couriers
UK Mainland: EVRI

Guernsey + Isle of Man: Royal Mail
Jersey, Northern Ireland + Highlands & Islands outbound shipping: Royal Mail Tracked 48

International Shipping: Royal Mail International

Tracking
You can track your order here

UK, Isle of Man & Channel Islands Returns
Our hope is that you are entirely satisfied with your order from NNL, but if for any reason you need to return a garment we are here to help. We do have a small returns charge of £2.45 which will be deducted from the total amount refunded back to your original method of payment. We ask that items are retuned in the original packaging with all labels attached. Items must be unworn. Returns must be done via our returns portal. Returns made within 28 days from the shipping date of your order will be fully refunded (using the payment method of the original transaction).

If you have purchased from outside of the UK, shipping will not be subsidised, and you will need to return at your own cost. To initiate your return please email our customer service team on customercare@needsnolabel.com

We currently cannot accept international exchanges. Returns are accepted for eligible items as outlined in this our returns policy, but exchanges for international orders are not available.